📜 Terms of Service
Effective Date: February 6, 2021
Welcome to The Valdra Company! By accessing or purchasing from our website, social media pages, or contacting us via email, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
1. General
The Valdra Company is a small-scale jewelry brand offering handcrafted products. All items are subject to availability and may be limited in quantity.
We reserve the right to modify our products, pricing, policies, and these Terms of Service at any time, without prior notice.
2. Orders & Payments
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All orders must be paid in full at the time of purchase.
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We accept standard payment methods such as UPI, bank transfer, or any options listed on our platform at checkout.
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Once placed, an order cannot be modified or cancelled unless requested within 24 hours.
3. Shipping & Delivery
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Shipping times may vary based on your location and the nature of the product (especially for custom or made-to-order pieces).
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While we do our best to ensure timely delivery, we are not responsible for delays caused by third-party carriers.
4. Returns & Exchanges
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Due to the handcrafted nature of our products, all sales are considered final.
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We only offer replacements for items damaged during shipping. Requests must be made within 3 days of delivery, with photographic proof.
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Return shipping costs (if applicable) will be the customer’s responsibility unless the item is deemed defective.
5. Product Descriptions
We strive to ensure that all product images and descriptions are as accurate as possible. However, due to the handmade nature of our jewelry, slight variations in color, texture, or size may occur — these are part of what makes each piece unique.
6. Intellectual Property
All content on our platforms — including product designs, photos, logos, and text — is the property of The Valdra Company and may not be used, copied, or reproduced without written permission.
7. Privacy
Your privacy is important to us. We will never sell or share your personal information. For full details, please refer to our [Privacy Policy].
8. Contact Information
For any questions regarding these Terms or your order, you can reach us at:
📩 [email protected]